At Trendbroz, managed by Dropnet Enterprises, we strive to offer a seamless and reliable shopping experience for men’s clothing. In this document, “we,” “our,” and “us” refer to Dropnet Enterprises, while “you,” “your,” and “user” refer to our customers. By purchasing from our platform, you agree to adhere to the return and refund procedures outlined below. 

Return Eligibility 

• Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact. 
• All original tags, labels, and packaging must be returned as received. 
• Products that have been worn, washed, or altered in any way are not eligible for return. 
• Return requests must be submitted within 48 hours of delivery by contacting our customer support team. 
• Items that do not meet these criteria will not be accepted for return. 

How to Initiate a Return 

1. Submit Your Request 
   • Email your return request along with your Order ID and reason for return to dropnetenterprises@gmail.com. 
2. Provide Proof 
   • For defective, damaged, or incorrect items, include clear photographs to expedite processing. 
3. Follow Instructions 
   • Once your request is approved, we will provide step-by-step instructions to complete the return process. 

Note: Returns not meeting these conditions may be rejected at our discretion. 

Refund Procedure & Timeline 

• Returned items are inspected to verify compliance with return requirements. 
• You will be informed whether your refund has been approved or denied. 
• Approved refunds will be processed to your original payment method within 5–7 business days. 
• A confirmation email will be sent once the refund has been completed. 

Partial Refunds 

• If a returned product partially meets the return criteria (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion. 

Damaged, Defective, or Incorrect Items 

• For faulty, damaged, or incorrect items, submit a return request within 48 hours of delivery. 
• Include clear photographs or videos of the issue and send them to dropnetenterprises@gmail.com to ensure faster processing. 

Customer Support 

For any queries or assistance regarding returns and refunds, contact our support team at: dropnetenterprises@gmail.com 

We value your trust in Trendbroz and are committed to ensuring your men’s clothing shopping experience is smooth and satisfying.